Privacy Policy

Last Updated: 3/1/2026

Longwell Technologies, Inc. (“we,” “our,” or “us”) operates First Aid Trakker, Route Sales Trakker, and related software applications (collectively, the “Services”). This Privacy Policy describes how we collect, use, store, and protect personal and financial information.

1. Information We Collect

A. Business and User Information

• Name
• Email address
• Phone number
• Company information
• Sales representative details
• GPS location data (if enabled)

B. Financial Information (When Enabled by Customer)

If a customer elects to use financial integrations such as Plaid, we may collect:

• Bank transaction data
• Account balance information
• Account identifiers
• Access tokens required to maintain financial connectivity

We do not collect or store online banking credentials.

2. How We Use Information

• Provide and maintain the Services
• Generate invoices and business reports
• Facilitate bank transaction imports (if enabled)
• Improve system performance and reliability
• Comply with legal and regulatory obligations

3. Third-Party Service Providers

We may share information with trusted service providers solely for purposes of delivering the Services, including:

• Cloud hosting providers
• Payment processors
• Financial data providers such as Plaid

These service providers are contractually obligated to safeguard information and may not use it for marketing purposes.

We do not sell personal information.

4. Data Security

We implement administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. These safeguards include:

• Encrypted storage of sensitive credentials
• Encrypted transmission of data (TLS)
• Role-based access controls
• Multi-factor authentication for administrative access

5. Data Retention

We retain information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Customers may request deletion of their data upon termination of services, subject to legal retention requirements.

6. User Rights

Depending on applicable law, individuals may have the right to:

• Request access to personal information
• Request correction of inaccurate data
• Request deletion of personal information
• Request information regarding how data is processed

Requests may be submitted using the contact information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

8. Contact Information

Longwell Technologies, Inc.
Email: Keith@LongwellTech.com
Phone: 847.348.1404
Website: www.longwelltech.com